Privacy Policy

Last Updated: April 2026

1. Introduction

Welcome to NexVoca AI. We respect your privacy and are committed to protecting your personal data when you use our Enterprise LiveChat automation services.

2. The Data We Collect

To provide our automation services, we process chat transcripts for routing intents and queue durations via the LiveChat API. We do NOT store sensitive payment details.

3. GDPR Compliance

Our infrastructure is based on Frankfurt (EU) servers. We are 100% GDPR compliant. Data is retained only for the duration required to provide automation services.

4. Contact Us

If you have any questions, please contact our legal team at: nexvoca.ai@gmail.com